Bell Boy not bell girl

Bellboy is a position in front office department who has a main responsibility to help the guest with their luggage, explain the hotel and room facilities. this job is looks really simple  only help to carry the luggage put on the the trolley and bring the luggage and escort the guest to their room.

What is he do ?

Check-In

1. They greet the guest and offering assistance.
2. Take care the guest luggage and give the luggage ticket to the guest
3. Escort the guest to the receptionist
4. When the guest rooms is ready he will collect the luggage ticket to identify the guest luggage and explain the hotel facilities while escort the guest with their luggage to their room.
5. Put the guest luggage on the luggage rack, they will make sure the guest will easily open their luggage.
6. Explain the room facilities, the safety box, AC, Mini bar, Bathroom amenities, and everything. 

 Room move

Unluckily the guest room have a problem its time to help the guest move to the other room. and the bell boy will help you to move all of the guest belonging to the new room, and make sure nothing left in your new room.

Check-Out

1. Once the bellboy received an order from their captain to collect the guest luggage and their captain will assign one of the to go.
2. The bellboy will come to guest room to collect the luggage, count it and give the guest the luggage ticket.
3. He will keep the luggage in the store till the guest settle their bills and ready to go.
4. Bell boy will collect the ticket and go to the guest luggage and help them to put in the car baggage. 

If the hotel is not really big bellboy also will sent the massage and newspaper to he guest room.

ok that's it please leave any comment thank you for visiting my blog